Family Auto has been my families' mechanic for almost ten years. The owner has helped me buy two different cars, and has always been extremely helpful with anything I needed through the entire process. I think one of the biggest things you look for when dealing with auto service is honesty. The owner has continued to be up front, honest, and fair whenever I have talked to him. Just bought a car from him for the second time, and over a two week extremely dragged out process he was always polite, honest, and helpful whenever we talked. If you have any doubts, just go in for any routine maintenance and talk to the owner. I'm sure you will enjoy your experience.